DELIVERY & SHIPPING
Delivery Costs
- Free UK delivery for orders over £150
- £6.90 UK standard Royal Mail delivery
- £11.90 Europe Royal Mail delivery
- From £14.90 international shipping**
**Actual delivery costs will be calculated on check out determined by the delivery address.
All deliveries are sent with tracking, your tracking number will be sent to you once your order has been dispatched.
We have resumed shipping to the USA and Canada, however this can change at anytime due to economic conditions outside of our control. Sorry for any inconvenience. Subscribe to stay-up-dated on any changes.
Delivery Time
Due to Brexit and other economic conditions outside of our control, the UK average delivery time is 10 days. For international deliveries (outside of the UK) approximately 14 days.
If you need your delivery sooner, contact us before placing your order.
Terms of Delivery
At Pritzy we want to make sure that you receive your orders as quickly and securely as possible. We want your shopping experience with us to be simple and enjoyable. Below we have outlined what to expect with our delivery.
- We aim to dispatch orders within 3 working days.
- For any reason if there is a significant delay with an item being dispatched, the customer will be notified via phone or email with an estimated dispatch and delivery date.
- Unless specified on the website, the items for sale are in stock.
- We will contact you if the item has become unavailable for any unforeseeable reason and provide you with a full refund or alternative option.
- A typical order will take approximately 14 -21 days to arrive, depending on the item, the chosen delivery option and your geographical location. If items are needed sooner, we ask that you contact us to see if alternative arrangements can be made by courier.
- Some deliveries outside of the UK may be subject to import duties and custom taxes upon arrival to the specific country. We do not pay these charges and international customers are responsible for any duties or international taxes. We do not have any control over these costs and cannot provide a calculation of their amount. International customers are advised to contact their local customs office before placing orders.
- We and our customers must comply with all applicable laws and regulations of the country to which products are delivered to. We will not be liable for any customer in breach of any such laws.
- Have a question? See our FAQs or contact us.
