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Terms and Conditions

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Our T&C's

The following are the terms of use and the conditions in which you agree and accept when using this website.

Our website address is: https://pritzy.com

Pritzy Ltd. company number 08580631. Registered with Companies House in England and Wales. Registered address: Studio 28 Hatherley Mews, London E17 4QP. Owned and operated as part of Worldwide Analytics Limited.

References to “the Company”, “we”, “us”, “our” and “ours” in this policy means Pritzy Ltd and/or Worldwide Analytics Limited.

1. Website Users

The terms “you”, “your” and “yours” when used in this privacy statement mean any user of this website.

Use of this website is for genuine customers of Pritzy and its affiliates only. By continuing to use this website you are agreeing to these terms and conditions. 

2. Payments

We only accept payment through PayPal, Stripe and SagePay as we believe these third party handlers offer a way to ensure a secure transaction for us and our customers. Pritzy and this website does not store any credit card or debit card information. 

Read about our privacy policy and how we protect the personal information we may collect during a transaction. 

3. Discount Codes

Discount codes can only be used once per customer and cannot be used in conjunction with any other promotion or offer; they remain the property of Pritzy and are not transferable. There is no cash alternative and we reserve the right to withdraw, refuse or restrict them for an order at any time.

4. Dispatching Orders

We will only dispatch items when full payment has been received. Depending on the postage option selected, we will aim to dispatch all orders within 48 hours. For next day delivery we will dispatch the order the same day(Monday to Saturday only) if the order is received before 3pm or the next business day if the order is received after 3pm.

5. Product Images

Some images of products are of a sample only and not of the actual product that you will receive, hence, they may be a slight variation to the product you receive.

Sometimes the colour in the image may be slightly different to the actual product as it may be difficult to show the natural colour of a product in photography due to variations in lighting etc. We will always try our best to provide you with images and a description that offer a true reflection of the actual product.

6. Product Quality

All of our products are checked for quality and if you are not happy with any purchase we are happy to refund within 14 days of the purchase date. 

7. Exchanges

We are also happy to exchange when we can; however, many of our products are unique and are not replaceable. We will do our best to offer you the same or a similar product if you prefer to exchange.

Find out more about returns and refunds.

8. Blog and Comments

Our blog is for recreational information purposes only. It is not intended to offer professional advice or official policy. The blog is friendly community and open to all genuine posters and readers with positive motives.

Comments may be screened and monitored for spam and any profanities, which will be deleted.

For questions regarding the blog email blog@pritzy.com.

9. Privacy and GDPR

We take your privacy very seriously. Read about our privacy policy and how we protect your information. 

If  you any question regarding our T&C’s or for any reason you are not happy with our service, please contact us outlining the issue and we will respond promptly. 

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